Privacy policy

At ER Casa, we are committed to respecting and protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you make a purchase from us. By accessing or using our online shop, you consent to the practices described in this policy.

Information We Collect

We may collect personal information that you provide directly to us when you interact with our online shop. This information may include your name, email address, postal address and any other information you choose to provide.

How We Use Your Information

We may use the information we collect to:

1. Process and fulfill your orders, including communicating with you about your purchase and providing customer support.
2. Send you important information, such as order confirmations, shipping updates, and other transaction-related communications.
3. Respond to your inquiries, comments, or feedback.
4. Improve our products, services, and overall customer experience.
5. Send you promotional emails or newsletters about our shop and special offers. You can opt out of receiving these communications at any time by using the unsubscribe link provided in the email.

Information Sharing

We may share your personal information with third parties ( e.g. shipping companies ) only as necessary to fulfill orders, process payments, and provide customer support. We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Your Choices

You have the right to access, update, or correct your personal information. You may also have the right to withdraw your consent or request the deletion of your personal information. If you would like to exercise any of these rights, please contact us at sales@er-casa.com

Security

We take reasonable measures to protect your personal information and ensure its security.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at sales@er-casa.com

Thank you for choosing ER Casa!
We appreciate your trust and strive to provide you with an enjoyable shopping experience while respecting your privacy.